Welcome to FrameX Media. These Terms & Conditions govern your use of our website and your purchase or use of our video editing and post-production services.
By accessing our website, requesting a quote, placing an order, or using our services, you agree to these Terms & Conditions. If you do not agree with any part of these terms, please do not use our website or services.
1. About FrameX Media
FrameX Media provides professional video editing and post-production services for businesses, brands, creators, agencies, filmmakers, and other clients.
Our services may include:
- Video editing
- YouTube video editing
- Podcast editing
- Short-form video editing
- Social media video editing
- Real estate video editing
- Corporate video editing
- Motion graphics
- Color grading
- Sound design
- VFX and compositing
- Thumbnail design
- Other agreed creative services
The exact services provided will depend on the project agreement, quotation, or order.
2. Project Requirements
Before work begins, the client is responsible for providing accurate project information and all necessary materials.
This may include:
- Raw video footage
- Audio files
- Logos and brand assets
- Scripts
- Reference videos
- Music or other licensed assets
- Creative instructions
- Desired output specifications
- Deadline requirements
Delays caused by missing, incomplete, corrupted, or late materials may affect the project delivery date.
3. Quotes and Pricing
Project pricing may depend on the length and quality of the raw footage, final video duration, editing complexity, motion graphics, VFX, revisions, turnaround time, and other requirements.
Any prices displayed on our website are estimates or starting prices unless explicitly stated otherwise.
A final quotation may be provided after reviewing the project requirements.
Custom projects may have different pricing from the packages shown on our website.
4. Payment
Payment terms will be communicated before the project begins.
Depending on the project, FrameX Media may require:
- Full payment before production
- A deposit before production begins
- Milestone payments
- Payment upon completion
Work may be paused if an agreed payment is overdue.
5. Revisions
Revisions are handled according to the package or project agreement.
A revision means reasonable changes to an existing edit based on the original project requirements.
Requests that substantially change the original creative direction, require additional editing, or introduce new requirements may be treated as additional work and may incur additional charges.
6. Project Delivery
We make reasonable efforts to meet agreed delivery deadlines.
Delivery times may vary depending on:
- Project complexity
- Footage volume
- Client responsiveness
- Revision requirements
- Additional services
- Technical issues
- Changes to project scope
Rush delivery may be available for an additional fee when our production schedule allows.
7. Client Responsibilities
Clients are responsible for ensuring that they have the legal right to provide all materials submitted to FrameX Media.
You must not provide materials that infringe another person’s or organization’s copyright, trademark, privacy, publicity, or other legal rights.
You are also responsible for reviewing the final video before publishing or distributing it.
8. Intellectual Property
Unless otherwise agreed in writing, the client receives the agreed rights to the final approved deliverables after all applicable payments have been completed.
Raw project files, editable timelines, source files, templates, internal assets, and working files are not automatically included unless specifically agreed.
Third-party assets may remain subject to their respective licenses and terms.
9. Portfolio Usage
Unless the client requests otherwise in writing, FrameX Media may use completed work, screenshots, excerpts, or other non-confidential project materials in its portfolio, website, social media, and marketing materials.
If your project is confidential or subject to an NDA, please inform us before production begins.
10. Confidentiality
We respect the confidentiality of client information and project materials.
Where an NDA or separate confidentiality agreement applies, the terms of that agreement will govern the relevant confidential information.
11. Third-Party Services
Some projects may involve third-party platforms, software, stock assets, music, fonts, hosting services, cloud storage, or other external services.
FrameX Media is not responsible for interruptions, policy changes, licensing restrictions, or failures caused by third-party services.
12. Website Content
We make reasonable efforts to keep our website information accurate and up to date.
However, service descriptions, pricing, availability, examples, turnaround estimates, and other website information may change without notice.
13. Limitation of Liability
To the extent permitted by applicable law, FrameX Media will not be responsible for indirect, incidental, consequential, or special losses arising from the use of our website or services.
Our liability, where legally permitted, will be limited to the amount paid by the client for the specific service giving rise to the claim.
Nothing in these Terms excludes liability that cannot legally be excluded.
14. Termination
Either party may terminate a project subject to the applicable project agreement and payment terms.
If a project is cancelled after work has begun, the client may be responsible for payment for work already completed and approved expenses incurred.
15. Changes to These Terms
FrameX Media may update these Terms & Conditions from time to time.
Updated terms will be published on this page with a revised “Last Updated” date.
16. Contact Us
If you have questions about these Terms & Conditions, contact us:
FrameX Media
Email: hello@framexmedia.com
WhatsApp: +1 (540) 605-0883